Meetupcall helps Freshfield to service their clients in Dubai.

What issues were Freshfield trying to solve?

We needed to find a conference call service that allowed us to make calls between ourselves and our clients in Dubai and Birmingham. We had been struggling to find a decent resource to enable us to gather everyone together at the same time and maintain a good conference connection to allow project details to be clarified.

Why was Meetupcall a good solution?

It is extremely easy to use – the director who is the main user of the facility is a bit of a techno-phobe, so the facility had to be straight forward to use.

We also found that Meetupcall’s customer service was superb – every question we had during the initial set-up was answered straight away.

How was the move to Meetupcall?

Completely hassle-free! The system is very intuitive and easy to use as it is, so we didn’t really require any training, although it was offered as part of the sign-up process. I also had a couple of queries regarding billing and payment and they were dealt with immediately and with clarity.

The results

Freshfield now has an easy to use, low-cost remote meeting facility that has enabled us to deal more directly with our overseas clients – it makes us look professional and capable.